Managing the Budapest and Barcelona hubs, he leads transformation initiatives, operational excellence, and scalable value creation throughout the region. He positions GBS as a key strategic partner, enhancing stakeholder alignment and service delivery impact. With 27 years of experience in regional and global GBS and BPO sectors, Ahmed combines operational expertise with strategic foresight. He is known for linking large, complex service organizations to their business objectives, translating cultural change into tangible enterprise value.

Ahmed holds an Executive MBA from Corvinus University of Budapest and a bachelor's degree in Accounting and Finance from Cairo University.