Foreword by David Sproul

Our purpose is to make an impact that matters: for our clients, our people and society. Our impact is shaped by the work we do in providing trust and confidence; in supporting growth and competitiveness; and in building skills. Engrained in all our work is our commitment to being a responsible business.

Providing trust

Maintaining trust and confidence in the capital markets, their institutions and in our public sector are all fundamental to a strong and stable economy and society. The work of our auditors ensures transparent and accurate financial reporting that helps foster confidence in the capital markets and encourages investment. Such transparency is also demanded by the public in the way companies report their tax. We help businesses and individuals interpret the largest and most complex tax code in the world and pay the tax on which our country depends.

Part of building trust in business also involves working with key public sector institutions to help address the complex issues and the needs of our country. Our work has spanned health and social care as well as the education sector.

Supporting growth

We encourage investment in the UK, supporting companies in their domestic and international growth ambitions and in turn contributing to our country’s economic prosperity. There are many examples of how our work has had an impact this year, including advising the first new UK high street bank in over 100 years on its retail branch strategy, developing a new digital quarter in the former Olympic Park in east London and working with a Premiership rugby club to turn masses of player data into meaningful intelligence. We are also supporting the next generation of social enterprises, working with them on a range of projects, from improving the wellbeing of the elderly to funding care for abandoned children.

Building skills

Providing quality services that support our clients’ growth and success requires exceptional skills and talent. Over FY15, we have invested £28.5 million in our people’s learning and development, offering over one million hours of training to make sure our people are equipped with the knowledge to best serve our clients. We recognise the importance of diversity of thought and talent and are instilling a culture that allows everyone to be themselves and thrive, develop and succeed. We have launched several initiatives to help us provide an inclusive working environment with respect at its core, and have put in place programmes to address the issue of gender diversity at leadership levels.

Outlook

I am proud of what we have achieved in FY15 and excited about the opportunities that lie ahead. Our people will continue to play an important role in helping clients realise their objectives and plan for the future. We will keep investing to innovate and improve our services, working ever closer with other Deloitte member firms to make sure we serve clients and the capital markets seamlessly across the globe: making an impact that matters for our clients, our people and society.

David Sproul,
Senior Partner and Chief Executive